improved

fixed

Channels

Conversation overview

Statistics

Bug fixes & improvements 🛠️🐛

Here’s what we’ve fixed and improved for you:
Bug fixes:
  • Website activity status
    : The website activity setting incorrectly displayed as turned off, even when enabled. This now works as expected.
  • Exporting conversations
    : When exporting data for a specific day, some conversations from the next day were included. Now, only conversations from the selected day will be exported.
  • 24-hour customer care window
    : This indication now appears inside the conversation instead of the reply area for all relevant channels.
Improvements:
We’ve made several UX and design improvements! Let us know if you notice any changes—we’d love to hear your feedback.
Thanks for your valuable feedback while using Watermelon! 🚀