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Feature requests
151
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Backlog
16
Pulse statistics per chatbot
Feature requests
1
Filter info such as order number, name, email, from the payload of the Conversation and send it through Actions to another tool.
Feature requests
1
Add Twilio SMS as a channel
Feature requests
1
Option in actions to chain requests after each other
Feature requests
1
Authentication via actions
Feature requests
4
Implement an AI Assistant that gives suggestions for answers for human agents
Feature requests
1
Have fonts loaded locally instead of via the script
Feature requests
14
Show a pop-up/clear indication in Watermelon when there is a new unassigned conversation
Feature requests
7
The possibility to change the volume of the notifications
Feature requests
15
The possibility to have the Pulse-chatbot take time/day into account in answers.
Feature requests
2
Buttons 'easier' and 'more difficult'
Feature requests
1
Have SMS as an extra channel for customers to reach on
Feature requests
1
Set the maximum amount of conversations per Watermelon user
Feature requests
13
Reminder when a chat hasn't been picked up after X minutes
Feature requests
1
Disable Out of Office Message Whatsapp
Feature requests
7
Add read confirmation check icon when customer has read the message
Feature requests
1
An option in the export/statistics to see what Whatsapp number messages are coming in on
Feature requests
5
Option to hide the last name from the chat widget of an Agent
Feature requests
8
Add OAuth2 verification to Actions in Pulse
Feature requests
2
Line
Feature requests
3
Wechat
Feature requests
1
Able to use comments in personality and prompts
Feature requests
2
Automatically go to next conversation after archiving
Feature requests
4
Small x in top right corner to close chat
Feature requests
6
The option to choose yourself if and how often you automatically want to close conversations
Feature requests
Planned
2
Add new category during testing
Feature requests
16
archive multiple conversations
Feature requests
In Progress
17
The ability to permanently delete agents by ourself
Feature requests
4
Search function in Instructions
Feature requests
2
The ability to delete profile pictures from an agent.
Feature requests
1
Inactive user
Feature requests
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