Watermelon
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Roadmap
Changelog
Give Feedback
Feature requests
121
Integrations
1
Channels
13
User Experience feedback
3
Languages
1
Roadmap

Under Review

1
See what content has been added after scraping a URL
Feature requests
4
Log / version management Pulse
Feature requests
7
Possibility to have the Pulse chatbot send documents/attachments
Feature requests
4
Possibility to list using bulletpoints
Feature requests
7
Add images with copy paste
Feature requests
5
Show source in interactive tester in Pulse
Feature requests
12
Te ability to permanently delete agents by ourself
Feature requests
1
Incoming chats sorted by waiting time
Feature requests
1
Support langauge timezone
Feature requests
4
Chat Event integration with GA4
Feature requests
1
Pre-chat Form for chat widget
Feature requests
1
Provide customer information in the script-tag
Feature requests
4
Add read confirmation check icon when customer has read the message
Feature requests
1
Add a logbook for administrators in Watermelon platform
Feature requests
7
Reminder when a chat hasn't been picked up after X minutes
Feature requests
2
Automatically go to next conversation after archiving
Feature requests
2
SSO login
Feature requests

Planned

2
Exclude URLs in the web scraper
Feature requests
10
Automatically make the first letter/character of a new sentence a capital letter
Feature requests
6
Create a log of online agents.
Feature requests
3
Connect multiple Facebook accounts
Feature requests
11
Templated messages for WhatsApp
Feature requests
4
Automatic opening of chatbot conversation with information filled out in a form
Feature requests
1
Prompts loading
Feature requests
7
Possibility to adjust text font size and length of the text clouds on mobile phone
Feature requests
1
Edit 'close the conversation' screen
Feature requests
1
Add job title by person (universal)
Feature requests
9
Send a chat log to the user by email after closing the page
Feature requests
9
Create a tag manager
Feature requests
7
Possibility for end-users to leave feedback behind by giving thumbs up or thumbs down in Pulse conversation
Feature requests
12
Reactie op lopende chat dikgedrukt maken
Feature requests
1
Connect channel to a specific team / filters in conversation overview
Feature requests
3
Chat quick responses
Feature requests
5
See the status of an agent
Feature requests
1
Overview sent/received media in Whatsapp conversations
Feature requests
1
Filter of channels
Feature requests
7
Internal chat
Feature requests
5
The possibility to make an export per conversation
Feature requests
3
'undo' button when archiving unintentionally
Feature requests
12
archive multiple conversations
Feature requests

In Progress

5
Remove name buttons when no agents are online
Feature requests
3
Possibility to take the website widget off our website without removing the code
Feature requests
4
Queue (hoeveelste wachtende)
Feature requests
3
End-user receives notification of new message in conversation
Feature requests
2
Be able to separate your welcome message from the eyecatcher message
Feature requests
31
See which page a website visitor is on
Feature requests
23
A new design for the chat widget
Feature requests
1
inprivate modus chatwidget doesnt work
User Experience feedback
2
Change the font of the eyecatcher
Channels
3
Mark the checklist steps as done
Feature requests
4
Option to embed youtube videos in text modules
Feature requests
8
Typing visible
Feature requests
15
Send attachments in website widget
Feature requests
16
Duplicate a conversation
Feature requests
5
better insight into anonymous conversations
Feature requests
11
Unsent messages remain visible
Feature requests
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