Watermelon
Roadmap
Feature requests
Changelog

Roadmap

Under Review

Option to translate chats in Inbox
Feature requests
Receive a notification when a conversation is handed off from a team/agent to another team/agent
Feature requests
Extend feedback options in Interactive tester
Feature requests
Translate chat widget based on page language
Feature requests
See what page the chat was initiated on in Statistics + export (show website activity in Statistics)
Feature requests
Real-Time Chat Dashboard (Statistics)
Feature requests
Option not to comment on images or emojis
Feature requests
Create a hover function for long names of channels in Agent Profile
Feature requests
For Partners: Allow one email address to be linked to multiple accounts
Feature requests
Show sources at answers in Inbox, like you can see in the Interactive tester
Feature requests

Planned

2FA to log in to Watermelon
Feature requests
Templated messages for WhatsApp
Feature requests
Disable Out of Office Message Whatsapp
Feature requests
Be able to set multiple opening hours
Feature requests
Archive multiple conversations at the same time in the Inbox
Feature requests

In Progress

Filter on channels in Inbox
Feature requests
Powered by Canny