improved
fixed
Settings
Website widget
Conversations
Enhancements & Fixes ππ§
We're happy to roll out some improvements and fixes to improve your Watermelon experience!
- Team Assignment Accuracy: Conversations will now be correctly handed off to the intended team, addressing a previous issue where messages were misdirected.
- Eyecatcher Preview: Fixed an issue where disabling the eyecatcher in the chat widget settings didn't reflect in the Watermelon preview.
- Widget Status Stability: Resolved an issue where widget status (agent/chatbot) would sometimes display incorrectly. This bug occurred during various widget settings changes, channel deletions, or chatbot activations/deactivations. Now, your widget status will accurately reflect your settings.
- Dropdown Translation: In user status we corrected translation discrepancies and improved styling in the dropdown menu.
- Automatic User Detection: In user status we rectified an issue where automatic detection was failing to recognize online users.
- Improved Browser Interaction for Web Scraper: When narrowing the browser and requiring a scroll in the Web Scraper, you can now seamlessly delete URLs without interruptions.
- Chatbot Responding: We addressed an issue where some chatbots were not responding. We fixed this and chatbots will respond as usual again.
- Angular Update: We've updated our platform's Angular framework, ensuring better performance and stability.
- Enhanced Widget Loading: Widget now opens smoothly on first load, eliminating any clunkiness.
- Avatar Standardization: Every avatar for users in Watermelon with no profile picture will now use the .svg image, ensuring a consistent visual experience.