improved

fixed

Settings

Website widget

Conversations

Enhancements & Fixes πŸ‰πŸ”§

We're happy to roll out some improvements and fixes to improve your Watermelon experience!
  • Team Assignment Accuracy
    : Conversations will now be correctly handed off to the intended team, addressing a previous issue where messages were misdirected.
  • Eyecatcher Preview
    : Fixed an issue where disabling the eyecatcher in the chat widget settings didn't reflect in the Watermelon preview.
  • Widget Status Stability
    : Resolved an issue where widget status (agent/chatbot) would sometimes display incorrectly. This bug occurred during various widget settings changes, channel deletions, or chatbot activations/deactivations. Now, your widget status will accurately reflect your settings.
  • Dropdown Translation
    : In user status we corrected translation discrepancies and improved styling in the dropdown menu.
  • Automatic User Detection
    : In user status we rectified an issue where automatic detection was failing to recognize online users.
  • Improved Browser Interaction for Web Scraper
    : When narrowing the browser and requiring a scroll in the Web Scraper, you can now seamlessly delete URLs without interruptions.
  • Chatbot Responding
    : We addressed an issue where some chatbots were not responding. We fixed this and chatbots will respond as usual again.
  • Angular Update
    : We've updated our platform's Angular framework, ensuring better performance and stability.
  • Enhanced Widget Loading
    : Widget now opens smoothly on first load, eliminating any clunkiness.
  • Avatar Standardization
    : Every avatar for users in Watermelon with no profile picture will now use the .svg image, ensuring a consistent visual experience.