new

improved

fixed

AI Agent(s)

Settings

Chat widget

New, improved & bug fixes ⭐🔧

Here are our newest updates:
New:
  • Connect multiple Facebook pages
    : You can now connect multiple instead of just one Facebook page to a single Watermelon account.
  • Keep typing without clicking
    : The text input now stays selected after each message, so you can continue typing without having to click again.
Improvements:
  • Updated AI Agent templates
    : We’ve given the AI Agent templates a fresh new design for a better experience.
  • No more toast message spam
    : Only one toast message now appears when clicking the “Save” icon multiple times.
  • Clear overview in Actions
    : Added a “no actions published” button to make things clearer when no actions are available.
Bug fixes:
  • Privacy screen skipped
    : Clicking on the eye-catcher no longer skips the privacy statement. It now behaves as expected.
  • Tag removed after reply
    : Fixed an issue where the added tag disappeared once a new message was sent to the customer.
  • Dropdown display issue
    : User names no longer disappear in the “Assign conversation” dropdown when the names are too long.
  • Unwanted handoff
    : Handoff was always triggered when a user wanted to speak to a person — that’s now fixed. Hands off only takes place based on the set-up triggers.
  • Irrelevant document reference
    : The AI Agent no longer refers to documents when the user hasn’t asked about them.
  • Web Crawler stuck
    : Resolved an issue where the Web Crawler would stay at 0% and not proceed.
  • AI language switching
    : The AI Agent won’t change language anymore when users type repeated characters.