new
improved
fixed
AI Agent(s)
Settings
Chat widget
New, improved & bug fixes ⭐🔧
Here are our newest updates:
New:
- Connect multiple Facebook pages: You can now connect multiple instead of just one Facebook page to a single Watermelon account.
- Keep typing without clicking: The text input now stays selected after each message, so you can continue typing without having to click again.
Improvements:
- Updated AI Agent templates: We’ve given the AI Agent templates a fresh new design for a better experience.
- No more toast message spam: Only one toast message now appears when clicking the “Save” icon multiple times.
- Clear overview in Actions: Added a “no actions published” button to make things clearer when no actions are available.
Bug fixes:
- Privacy screen skipped: Clicking on the eye-catcher no longer skips the privacy statement. It now behaves as expected.
- Tag removed after reply: Fixed an issue where the added tag disappeared once a new message was sent to the customer.
- Dropdown display issue: User names no longer disappear in the “Assign conversation” dropdown when the names are too long.
- Unwanted handoff: Handoff was always triggered when a user wanted to speak to a person — that’s now fixed. Hands off only takes place based on the set-up triggers.
- Irrelevant document reference: The AI Agent no longer refers to documents when the user hasn’t asked about them.
- Web Crawler stuck: Resolved an issue where the Web Crawler would stay at 0% and not proceed.
- AI language switching: The AI Agent won’t change language anymore when users type repeated characters.