Add read confirmation check icon when customer has read the message
backlog
Charl Haas
Merged in a post:
Show if a customer has read a message
Charl Haas
Add a read status for messages sent by employees, so they can see whether the customer has read the latest reply.
This helps employees decide when a conversation can be archived if the customer does not respond.
This post was marked as
backlog
Alexander Wijninga
updated the status to
open
A
Alexander Wijninga
updated the status to
under review