Have the end-user fill out a contact form before starting the chat | Voters

Have the end-user fill out a contact form before starting the chat

backlog

As a user of the chat i wan't to give my details, so when i start a chat, the company can call me or send me an email about my chat. Or de employee can contact me when he missed the chat.

December 13, 2021

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Fleur Nouwens

Merged in a post:

Have the end-user fill out a contact form before starting the chat

Controlled Toucan

Before starting the chat, I want the end-user to fill out a contactform, so we have their contactdetails

January 17, 2025

Fleur Nouwens

Hey Controlled Toucan, thanks for your feedback! Following up on this:

What specific information do you want to collect in the contact form?
Should the contact form be mandatory for all users before starting the chat?
Do you want the contact form to be integrated with any existing CRM or database?

Alexander Wijninga

marked this post as

open

Zinc Lark

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under review

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