At the moment, Agent's availability needs to be switched on and off manually. This can be inconvenient, especially around planned events like holidays, team days off, or maintenance periods.

A scheduling feature would allow users to plan ahead by setting specific dates and times when the Agent should be deactivated and reactivated automatically. This would reduce the risk of forgetting to update the chatbot status manually and ensure a consistent experience for customers without relying on one or two people to make changes.