Possibility to video call with an end user | Feature requests | Watermelon

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Possibility to video call with an end user

J

Jesco Verheijen

When in a (live) chat with a customer, we would like to be able to open a video call. Like you can currently do in WhatsApp for example.

Created by Fleur Nouwens

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Fleur Nouwens

Hiya Jesco Verheijen, thanks for sharing with us! Following up on this:

What specific features would you like to see in the video call functionality?
How important is the video call feature compared to other communication methods for your customer interactions?
Are there any specific security or privacy concerns you have regarding video calls with end users?

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