Queue (how many people waiting)
complete
Alexander Wijninga
complete
Alexander Wijninga
in progress
Z
Zinc Lark
planned
I
Incarnadine Deer
in addition it would be good to have some waiting timers built in. For instance when a user is waiting more than X minutes they will get a message saying that it is busy and that they can leave their email address for further contact.
Z
Zinc Lark
Incarnadine Deer Constant Mink: Thanks Taco and Sharon, for your feedback! We are going to rework our chat widget this summer and we will be implementing a queueing system for the widget! We are still figuring if and how we can approach this for the other channels.