The option to remove a message that is send to a customer
backlog
Fleur Nouwens
Merged in a post:
Be able to edit & delete messages
J
Jesco Verheijen
When there is an error in a message from both the AI agent and an employee, it is desirable to be able to delete this message. Sometimes you make a mistake in your message but you can't edit/change or delete it anymore.
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backlog