Voice / Microphone feature in the chat widget, to be able to talk to the agent, and have the Agent return a spoken answer too
backlog
Bram Wesselman
Merged in a post:
Voice input for Linda widget (desktop & mobile)
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Wilko Hartung
Goal: Users can type talk to Linda i.p.v., so questions are asked more quickly and easily.
Scope: Microphone button in the chat bar, voice-to-text, live feedback while recording, and clear status (listen/process/stop).
Important: Extra prominent on mobile and easy to use with a thumb.
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Xavier Grene
Good request, I think this would really improve usage on mobile. We see most of our customer on mobile beforehand, typing can be tiring on mobile.
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Irene van Dijk
I would love a voice-to-text option in the chatbot because our customers are now going to call because they don't want to type or are on the go and can't type.
This post was marked as
backlog
Fleur Nouwens
Merged in a post:
Add Read Aloud feature
A “microphone” feature such as https://www.dutchcowboys.nl/online/chatgpt-read-aloud-je-favoriete-chatbot-leert-praten-en-antwoorden-in-32-talen