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AI agent(s) (76)
Conversations (66)
Statistics (21)
Contacts (8)
Settings (29)
Chat widget (60)
Integrations (25)
Other (6)
UI/UX (5)
Languages (2)
Apps (1)
The possibility to limit the AI Agent to added knowledge, without using OpenAI’s database
Have the AI Agent only provide answers based on the knowledge added in Watermelon, without relying on OpenAI’s database for additional information. This ensures that the chatbot only shares company-approved documentation and does not generate answers from external sources. This feature would be useful for businesses that need strict control over the chatbot’s responses.
3
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backlog
2
The possibility to have the AI Agent take time/day into account in answers.
E.g. if someone asks if they can still add something to their order, they can before 2:00 pm, but after 2:00 pm they can't. It would be nice to have the AI Agent know what time it is and give an answer based on that.
3
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backlog
19
AI Agent sees the page the website visitor is on and uses this in conversations
Based on the Chat widget, the AI Agent can see on which page the website visitor is on, and use this information within the conversation.
2
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backlog
15
Have the AI Agent see and understand images in WhatsApp, Facebook and Instagram
3
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backlog
7
Have the possibility to choose between multiple LLM's
We would like to have the option to choose a different LLM per AI Agent
1
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backlog
2
Ability to set cache to clear conversations
For example, if a website visitor reopens the chat 24 hours later, the conversation from the day before is still in progress, which is not desirable in certain scenarios.
2
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backlog
4
Create two separate WooCommerce Action templates: one for product retrieval and one for order status retrieval
2
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backlog
2
Add attachements in interactive tester
In the interactive tester you cannot add any attachment to test this behaviour. It would be good to also test this feature here.
1
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backlog
2
Conversation starters with buttons
Show multiple buttons for the end-user to choose from to start the conversation.
2
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backlog
9
Turn voice into text with Pulse
E.g. use the AI to turn a recording from a meeting into a report of the meeting.
2
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backlog
8
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