Data-injection in chat widget
R
Robin Dirksen
See: https://feedback.watermelon.ai/feature-requests/p/when-the-end-user-is-logged-into-a-customer-client-patient-portal-we-want-to-kno
R
Robin Dirksen
Fleur Nouwens, i think this is related to my item (about customer related information passthrough using javascript)
Fleur Nouwens
Hey Cedric Pieterse, thanks for your feedback! Following up on this:
- What specific customer data fields are most important for you to retrieve automatically from the chat widget?
- How do you envision the data retrieval process working in terms of customer interaction with the chat widget?
- Are there any privacy or security concerns we should be aware of when retrieving customer data automatically?