Bugs

When a customer adds information in Edge, like name, email, it is not automatically filled in in the fields. Also no contact is shown in contact.

The export usually is a csv file. However, when exporting the newly created report, I receive a strange file type: _2025-03-01_2025-08-06-Datei (._2025-03-01_2025-08-06)

Web Crawler doesn't finish in 24 hours.

we have two agents and the agent's chats that we use internally are not coming in. The agent answers the questions but does not arrive in the inbox. As soon as the cookies/history are deleted on the computer, the new chats will arrive. But this seems to be temporary.

Chat widget should show after placing in head tag of our website.