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Feature requests

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Possibility to have an interactive avatar

complete

We would like to add the font Ubuntu

For the font in de chatbot widget we would like to see Ubuntu added https://fonts.google.com/specimen/Ubuntu/license

complete

Chat widget should stay minimized when going to a new page, even with the open widget automatically setting on.

When you have the open widget automatically setting on and a customer minimizes the widget, the widget should not open again on a new page.

complete

When opening the chat widget in embedded display mode, we want it to be immediately visible without any loading time.

complete

The option to choose 'automatically open the widget' for only browser (not mobile)

We want to automatically open the widget in the browser, but not on mobile devices.

complete

Option to embed the chat widget in a container to make it full width

You want to be able to embed the Chat widget on a page in a container to make it full with of the container, automatically open it and hide the close button. So they only see the start screen and chat.

complete

Queue (how many people waiting)

Feature that gives feedback to the customer about the queue, so that they know how many are before them. This may give us some time to respond to all the conversations coming in and the customers know when to expect a response.

complete

When switching off the eyecatcher in the chatwidget, the eyecatcher still shows in the preview in Watermelon

complete

Possibility to adjust the background colour of the header of the Chat window

To make it another colour as the rest of the background in the chat screen. See picture.

complete

Show the timestamps/days in the chatwidget in the language that's set under Localize

Now it says '17 March 2024' and 'Today' when the chat widget is set-up as Dutch at Localize.

complete

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