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Feature requests

Anonymous

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Ability to format welcome message in chat widget with line-breaks

This feature would enhance the readability and presentation of the welcome messages, making them more engaging for users.

Possibility to have an interactive avatar

We would like to add the font Ubuntu

For the font in de chatbot widget we would like to see Ubuntu added https://fonts.google.com/specimen/Ubuntu/license

Chat widget should stay minimized when going to a new page, even with the open widget automatically setting on.

When you have the open widget automatically setting on and a customer minimizes the widget, the widget should not open again on a new page.

When opening the chat widget in embedded display mode, we want it to be immediately visible without any loading time.

The option to choose 'automatically open the widget' for only browser (not mobile)

We want to automatically open the widget in the browser, but not on mobile devices.

Option to embed the chat widget in a container to make it full width

You want to be able to embed the Chat widget on a page in a container to make it full with of the container, automatically open it and hide the close button. So they only see the start screen and chat.

When unfolding a URL only show a preview picture if there is a preview picture added to meta. If not, do not show a picture at all.

Queue (how many people waiting)

Feature that gives feedback to the customer about the queue, so that they know how many are before them. This may give us some time to respond to all the conversations coming in and the customers know when to expect a response.

When switching off the eyecatcher in the chatwidget, the eyecatcher still shows in the preview in Watermelon

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